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Update your profile

Use Settings to update the name shown on your Zvid account and configure your AI agent defaults.

When to use it​

Use this page to correct your name, check your membership date, or find the next step for an email or password change.

Change your name​

Location: Dashboard → Settings → Profile information.

  1. Select Settings in the left sidebar, or open Settings.
  2. Update First Name and Last Name. Both fields are required.
  3. Click Save Changes.

The Profile updated successfully message confirms that your changes were saved. The profile menu updates with your account information.

Change your email address​

Email Address is read-only. To request an email change, use the link below the field: https://zvid.io/contact.

Do not create a second account as a substitute for changing the email on an existing account; it will have separate resources and credentials.

Check account details​

The Account status card contains Email Verified, Account Type, and Member Since.

Check your plan in Subscription

The current Settings interface displays Free Plan as a fixed account-type label. To verify your actual paid plan and billing status, open your profile menu and select Subscription.

Configure AI agent tools​

The AI agent tools section below your profile contains MCP tool profiles, a per-render credit ceiling, and Download n8n Workflow. Follow Configure MCP and download an n8n agent.

Available account controls​

For password recovery, use Reset your password. To sign out, open the top-bar profile menu and choose Logout.

The customer dashboard currently has no team-invitation, workspace-switching, role-management, notification-preferences, or account-deletion screen. For an account request you cannot complete in the dashboard, contact https://zvid.io/contact.

Troubleshooting​

My changes did not save​

Cause: A required name is empty or the update request failed.

Solution: Enter both names, click Save Changes, and wait for the success message. If it fails again, reload Settings before retrying.