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Create an account and sign in

Your Zvid account connects the dashboard, visual editor, and API resources you create.

When to use it​

Follow this guide the first time you use Zvid, or when sign-in asks you to finish email verification or your profile.

Create your account​

Location: Zvid sign-in page → Sign up for free.

  1. Click Sign up for free. You can also open Create your account directly.
  2. Enter First name, Last name, and Email address. Use an inbox you can access.
  3. Enter Password and repeat it in Confirm password. Use at least eight characters, including an uppercase letter, a lowercase letter, a number, and a special character from @$!%*?&.
  4. Review the linked Terms of Service and Privacy Policy, then click Create account.
  5. On Check your email, open the verification email and follow its link.

Successful verification takes you to Tell us about yourself. If you need to sign in again, use the same email and password.

Finish your profile​

Location: Tell us about yourself, shown after verification or when signing in with an incomplete profile.

  1. Select your Job title and Country / Region. Type into these fields to find an option.
  2. Choose Individual or Business under Are you using Zvid as a business or individual?
  3. For Business, enter Company name. Company website and Company size / Team size are optional.
  4. Choose Where did you hear about us? If you select Other, complete Please specify.
  5. Select Industry and at least one Primary use case (you can select multiple).
  6. Select Expected volume of videos / API calls per month and Technical level.
  7. Click Finish.

The dashboard opens, or Zvid resumes the editor or application connection that started your sign-in. The Business profile choice records how you use Zvid; it does not create a shared team workspace.

Sign in or sign out​

  1. Open app.zvid.io.
  2. Enter Email address and Password, then click Sign in.
  3. To sign out, open your profile menu in the top bar and select Logout.

If verification or onboarding is incomplete, Zvid shows that step before the dashboard.

Troubleshooting​

I did not receive a verification email​

Cause: The message may be in spam, delivery may have failed, or the resend cooldown may still be active.

Solution: Check your spam or junk folder. On Check your email, wait for Resend in… to finish, then click Resend Verification Email. A successful resend starts a five-minute cooldown. If the screen says Your account is ready to verify, your account exists but the first email was not sent; use the same resend button.

Solution: Click Go to Login, sign in, and request a fresh email from the verification screen. Use the most recent verification link.

I cannot finish the profile form​

Solution: Complete all required selections, including at least one use case. Business accounts require a company name; selecting Other as the referral source requires an explanation. If the option lists are empty, reload the page and try again.

I forgot my password​

Use Forgot your password? on the sign-in page. Follow Reset your password.