---
title: "View, download, and manage renders"
canonical_url: https://docs.zvid.io/docs/dashboard/videos/
source: docs/dashboard/videos.md
content_revision: 6338386a1dd87e4a
---
# View, download, and manage renders
**Renders** is the dashboard library of video and image jobs submitted from your account.
## When to use it
Open **Renders** to check whether an output is ready, play a completed video, download media, or manage your render history. To edit the underlying design, return to [Projects](https://docs.zvid.io/docs/dashboard/projects-and-renders/) or [Templates](https://docs.zvid.io/docs/dashboard/templates/).
## Create a video or image
**Navigation: Dashboard → Renders**
1. Select **New video** or **New image**.
2. Create the design in the visual editor that opens.
3. Follow [Rendering & Export](https://docs.zvid.io/docs/editor/export/) to submit it for rendering.
4. Return to **Renders** to monitor the job.
The older `/videos/add` dashboard address also opens the video editor. If that redirect does not complete, select **Open the editor**.
Rendering uses credits. Saving an editor project alone does not add a finished output to this page.
## Find a render
**Navigation: Dashboard → Renders**
1. Choose **All**, **Videos**, or **Images** in the first filter group.
2. Choose **All**, **Completed**, **Processing**, or **Failed** in the second group.
3. Enter a name or resolution, such as `1920x1080`, in **Search by name or resolution…**.
4. Clear the search and return both groups to **All** to broaden the results.
The page loads the latest 50 jobs for the selected media type. The status filter and search apply to those loaded jobs. For older history outside this list, developers can use the [jobs API](https://docs.zvid.io/docs/endpoints/list-render-jobs/).
> **Waiting jobs**
**Processing** includes jobs actively rendering. To see jobs still marked **Waiting** or **Pending**, use the **All** status filter.
## Understand render status
| Card label | Meaning and next action |
| ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Ready** | Rendering completed. Use **View** or **Download** when the output is available. |
| **Rendering** | The job is active. A percentage bar appears when progress updates are available for a processing job. |
| **Waiting** | The job is waiting in the queue. Keep the **All** filter selected to see it. |
| **Pending** | The job has not reached a displayed rendering or completion state. Reload the page if it does not update. |
| **Stalled** | Processing has been interrupted. Check again for a final status; see [render lifecycle](https://docs.zvid.io/docs/operations/render-lifecycle/) for recovery behavior. |
| **Failed** | The job did not produce a successful output. Follow the recovery steps below. |
Cards show the name, dimensions, creation date, and credit amount. Videos also show duration. An **image** badge identifies a still-image job; a **template** badge identifies an output created from a template. The credit figure uses consumed credits when available and otherwise the estimate.
While the page is open, live status and progress messages update the cards. A completion notification refreshes the list with the output details. Reload the page to retrieve the current state if live updates stop.
## Preview or open a completed output
1. Find a card marked **Ready**.
2. Hover over its thumbnail and select **Play video** or **View image**. Alternatively, open the three-dot menu and select **View**.
3. The media opens in a new browser tab. Use the browser's playback or image controls.
To share an available output URL, copy the address from that media tab. An output URL opens the finished media; it does not open the editable project.
## Download a video or image
1. Find a **Ready** card with a **Download** button.
2. Select **Download**.
3. Look for **Download started**, then find the file in your browser's downloads.
The downloaded filename includes the render's job ID. The **Download** button appears only after completion and when an output URL is available.
## Rename a render
1. Open the card's three-dot menu and select **Rename**.
2. In **Rename Job**, enter a different, nonempty **New name**.
3. Select **Save**, or **Cancel** to keep the current name.
The card updates and **Video renamed successfully** appears. Renaming changes the job's displayed name; it does not edit the video or image content.
## Delete a render
> **Permanent output deletion**
Deleting removes the job from your history and requests deletion of its stored output and thumbnail. The action has no dashboard undo. Download anything you need first, and update applications or published pages that rely on the output URL because that URL may stop working.
1. Open the card's three-dot menu and select **Delete**.
2. Read **Confirm Deletion**.
3. Select **Confirm** to delete, or **Cancel** to keep the job.
The deleted card disappears. This action does not delete a saved editor project or template.
An actively rendering job cannot be deleted. Wait for it to finish and try again. When a queued job can be canceled before rendering starts, its reserved credits are refunded. Deleting an already completed job does not refund its rendering cost.
## Troubleshooting
### No renders match your filters
**Cause:** The selected type, status, or search excludes all loaded jobs.
**Solution:** Clear **Search by name or resolution…**, then choose **All** in both filter groups. Remember that the page loads only the latest 50 jobs for the selected type.
### My render failed
**Cause:** Rendering could not finish. The render library card shows the failure state but does not display a detailed error panel or a retry button.
**Solution:** If the job belongs to a batch, open [Bulk renders](https://docs.zvid.io/docs/dashboard/bulk-renders/#inspect-failed-outputs) and read its error there. For an API submission, inspect the job through [Get render job](https://docs.zvid.io/docs/endpoints/get-render-job/). Correct the original project, template, variables, or media URLs and submit a new render from that source. See [Errors and retries](https://docs.zvid.io/docs/operations/errors-and-retries/) for error-specific recovery.
### A render is taking longer than expected
**Cause:** The job may still be waiting, actively processing, or showing an older state because live updates were interrupted.
**Solution:** Use the **All** status filter and reload the page. Check the current state before submitting the same work again; another submission creates a separate job and can spend credits. If the job remains stuck, provide its ID and submission time at https://zvid.io/contact.
### Download URL not available or download failed
**Cause:** The output is not available yet, or the browser could not retrieve it.
**Solution:** Confirm the card is **Ready**, reload **Renders**, and try **Download** again. Use **View** to check whether the media URL opens. If the output also fails to open, contact https://zvid.io/contact with the job ID.
## Related documentation
- [Projects and saved drafts](https://docs.zvid.io/docs/dashboard/projects-and-renders/)
- [Render from a template](https://docs.zvid.io/docs/dashboard/templates/#render-from-a-template)
- [Monitor a bulk render](https://docs.zvid.io/docs/dashboard/bulk-renders/#monitor-a-batch)
- [Credits and billing](https://docs.zvid.io/docs/dashboard/credits-and-billing/)